FAQs

PER Account

Click the Register | Login button at the top right of the PER Homepage.

  • Click the Sign In button at the upper righthand side of any page, then click "Forgot Your Password". A reset link will be sent to the email address affiliated with your PER account. If you do not receive a reset link within 10 minutes, check your junk/spam folder.
  • If you do not have access to the email address affiliated with your account, please email customer service at:

Please note that passwords are case-sensitive. Be sure to type your password exactly as it appears within the email you received. To avoid any blank spaces that can occur from copy and paste, please manually enter your password.

We serve you customized content suggestions based on your profile, so we can provide the most useful experience when it's accurate.

  • Go to your Account Profile page and make any needed updates. Be sure to click “save” when you’re done.
  • All required information (marked by a red asterisk is required to be filled in to claim your credits.)

You must be signed in to view your Dashboard. Click the My Dashboard button at the top right of any page (except inside an activity).

Your Dashboard is where you find your Account Profile details, a record of courses you have started, purchased, and completed, as well as where your transcript is stored.

AMA/MOC Credits

  • To complete the online evaluation and receive a certificate of credit/participation, please visit http://www.gotoper.com/credit and enter the code provided in the workbook for the program.
  • The online evaluation will be available at the end of the day of the live program and the request for credit will remain available for 30 days post-conference.
  1. To complete the MOC assessment and receive MOC points, please visit the links provided in the program workbook.
  2. Once all questions have been answered, click DONE.
  3. Your reflective statement answers will be shared with the course chair(s) for their feedback.
  4. You should receive an email from our Accreditation Department within 4 weeks with feedback on your submitted responses.
  5. ABIM and ABS MOC points will be entered on your behalf on the ACCME portal.
  6. The survey will remail open for 2 weeks.

Certifications

Your certification can be found in your Dashboard, which can only be accessed when you are signed in.

  • For courses hosted on our website, please verify that you have claimed your credits. This includes but is not limited to:
    • The course pre-assessment (as applicable)
    • Passed the post-assessment
    • Filled out the evaluation form
    • Claimed your credit(s) by clicking on the box on the “Claim Credits” sidebar and selecting the amount of credits you wish to claim.
    • Clicking the “Click Here to Finalize Credit Claim” button.
  • For courses hosted on partner websites, partners keep the certificate records which are not available on the PER Dashboard. The Overview page will provide contact information for the partner who will be able to assist.

COPE Credits

Although answering the pre- and post-test questions are not required, doing so will help to verify that you participated in a particular course. This will help us prove you attended in case there is an audit or an issue with your claim credit process.

Record each code in your program workbook as you will need the code to claim COPE credit after the activity.

Please email customer service at:

Yes, the codes are only valid for 45 days after the activity.

Visit http://www.gotoper.com/credit and enter the 4-digit code provided after each course that you attended. You have 45 days after the activity to complete the evaluations and credit requests.

  • The course code provided is specific to each course offered during a PER activity. After you complete an evaluation and request credit for a course, you can access your certificate of completion, save it to your computer, and upload it to the OE Tracker.
    • If you are on a mobile device, you can screenshot your certificate and upload the certificate directly into the OE Tracker app.
  • The certificate of completion includes all the pertinent information that COPE needs to document your participation in the course and the credit you received for doing so (Activity/Event Number, Course ID Number, Course Title, Instructor’s (Chair’s) Name, State/Location of Instructor (Chair), your Name, your OD Number, State of your License, and Number of Credits Awarded).

Course certificates contain 2 different numbers: the course ID, which is a 5-digit number plus 2 letters, and the activity/event number, which is a 6-digit number. If your certificate does not show these correctly, reach out to eye-info@gotoper.com for us to review your certificate.

  • The course codes that PER provides cannot be used for direct access to the OE Tracker. To claim credit for participating in a course, log into your PER account and enter the 4-digit code (provided after each course) at http://www.gotoper.com/credit. Complete the evaluation and then request credit. From there, you can access your certificates, save them to your computer, and upload them to the OE Tracker.
    • If you are using a mobile device, you can screenshot your certificates and upload the certificate directly into the OE Tracker app.

No, we do not submit certificates or credits to the OE Tracker on your behalf.

Course Information

Although answering the pre- and post-test questions are not required, doing so will help to verify that you participated in a particular course. This will help us prove you attended in case there is an audit or an issue with your claim credit process.

Course can be found in the PER Catalogue Page, where you can explore available courses through various filters such as Professions, Topics, Credit types, etc. or through a traditional keyword search. A sorting option allows you to display courses alphabetically or in chronological order, by publish date, or by last updated.

Yes, each course has a “released” and “expires” date that can be found on the course overview page. The dates cannot be changed. Please ensure you verify a course provides the credit type you need before starting.

Yes – gotoper.com is available on any mobile browser (eg, Safari and Chrome).

Please email customer service at:

  • Please refer to the workbook provided at the conference.
  • Final slides will be uploaded to the e-syllabus on the PER website by 12:00 PM EST the following business day.

Subscriptions

Navigate to https://one.gotoper.com/subscribe/ and select your subscription preferences.

Please email customer service at:

Grant Support/Sponsorship

Please email customer service at:

Please email customer service at:

Hotel Room Block

You will find an Accommodation tab on the top of the conference website. Click and follow instructions. Room blocks often fill quickly and are only available to book up until 2 months prior to the start of the conference.

Live Stream/Virtual Program

You’ll receive an email from eye-info@gotoper.com or multi-info@gotoper.com, 24 hours before the conference with the stream link and how to join the stream. Please check your spam folders before contacting our customer service email.